Privacy Policy

Storage of personal data on Escanidesign 

Your privacy is important to us and you should always be able to feel completely safe and know what happens and what is registered when you submit your personal information to us.
All kinds of information that can be directly or indirectly attributed to a natural person who is alive is counted as personal data. With us, these are processed in accordance with current legislation and we want with this Privacy Policy to show how we handle your personal data. The privacy policy applies when we, ( Escanddesign … org nr xxxxxx ), provide services and products in connection with your purchase. For service matters and other contact with us, as well as for visits to our website.

The person responsible for personal data for the processing of your personal data is Escanddesign orgnr xxxxxx . We are responsible for ensuring that your personal data is processed in accordance with applicable law.

When your data is processed

In order for you to visit our website, purchase our goods or services, monitor our incoming deliveries or contact us for support or information, we must collect and process personal information about you.

We also collect and update your address information through third party address update services.

The information collected from you when purchasing, booking and monitoring goods is required for you to be able to enter into agreements with us and for us to be able to provide our services and offers.

Why we process data

• To be able to fulfill our agreements with you as a customer, such as making purchases, sending goods, invoicing and payment, and providing support.
• To be able to provide customer service, answer questions, correct incorrect information
• To be able to manage the customer relationship and provide our services
• Provide you with relevant information and customized offers in newsletters and on the web
• Improve our customer offering, such as the development of services, products and functions
• Comply with applicable legislation, such as accounting laws, distance selling laws, consumer purchase laws, etc.

What data do we store?

The data we store in our database are:

• First and last name
• Social security number, Organization number
• Address
• Email address
• Phone number
• Payment details
• Customer number
• IP address and information about your use of our website

Legal bases

To be able to administer and manage our purchases, as well as deliver our orders, we save in the customer register:

• Name, address, social security number, organization number, telephone number and e-mail
• Geographical information
• IP address, device information, log information

Legal basis for saving: Terms of sale

To be able to provide support and handle any complaints, we save in the order register

• Name, address, telephone number and e-mail
• Geographical information
• IP address, device information,
• Payment reference
• Purchased goods in store and in our online store

Legal basis for saving: Consumer Purchase Act, Distance Trading Act

In order to be able to ensure that legal requirements are complied with, for example the Accounting Act, we save in the order register

• Name, address, telephone number and e-mail
• Geographical information
• IP address, device information,
• Payment reference
• Purchased goods in store and in our online store

Legal basis for saving: Accounting
Act Storage time: as long as we are obliged to save the data according to current law

To market our goods and services by email, we save in the customer register / newsletter register

• Name, address, telephone number and e-mail
• Geographical information

Legal basis for saving: Balancing of interests
In order for you to be able to monitor when an item enters stock again, we save in the monitoring register

• E-mail

Legal basis for saving: Balancing of interests,
Storage time: until the product is in stock again

In order for you to be able to recover a returned shopping cart again and easily make a purchase if you have left the checkout, we save the preorder register

• E-mail
• items you put in the shopping cart

Legal basis for saving: Balancing of interests,

How your data is protected

When you submit your personal information to us, you can be sure that:

• No unauthorized person accesses your personal information
• We do not lend, rent, lease or sell any personal information to other companies or individuals.
• We have taken the technical security measures necessary to protect your personal data against unauthorized access, alteration and deletion.

To whom can your information be disclosed?

We may disclose your information to third parties to fulfill our commitment to you as a customer, for example to payment service providers, inventory management companies, shipping companies and communication services.

We may also disclose your information to companies that provide address update services to ensure that we have the correct address information for you.

Personal data may also be disclosed by us if it is necessary to comply with applicable legal requirements or requirements from authorities, to safeguard our legal interests or to detect, prevent or draw attention to fraud and other security or technical problems.

You also have the right to submit any complaints regarding the processing of your personal data to the Data Inspectorate. The Data Inspectorate is responsible for monitoring the application of the legislation, and anyone who believes that a company handles personal data incorrectly can submit a complaint to the Data Inspectorate.

We use Cookies

Cookies are small text files that are sent to and stored on your device (for example mobile, computer or tablet) and that are commonly found on the internet. Some are necessary for you to be able to make full use of the website’s functionality, while others are used to improve your user experience and facilitate navigation on the website. We use cookies and similar technologies (collectively called cookies) to make our pages and services easier to use and to be able to adapt our pages and services to your interests and needs. Because the cookie keeps track of what you have previously shown interest in, we can show you relevant information that hopefully suits your wishes. The website will simply be easier to use. To further develop our digital services, we also use cookies for evaluation of search and user behavior within and outside our site. The purpose is to optimize the user experience, individualize the marketing and keep statistics. We do not disclose any personally identifiable information from the use of cookies to third parties.

Change of privacy policy

We may make changes to our privacy policy. The latest version of the privacy policy is always available here on the website. In the event of updates that are crucial to our processing of personal data (for example, changes to specified purposes or categories of personal data) or updates that are not crucial to the processing but which may be crucial to you, you will receive information on our website and by email (if you have specified email) in good time before the updates take effect. When we make information available about updates, we will also explain the meaning of the updates and how they may affect you.

Your rights

You have the right to be notified to us after a written application, which personal data we have stored about you and how we process these – a so-called register extract

You have the right to receive correction in respect of personal data that we process about you.

You have the right to request that your personal data be deleted if it is no longer necessary for the purpose for which it was collected. However, there may be legal requirements that we may not immediately delete your personal data in, for example, accounting and tax legislation. We will then end the processing that is done for purposes other than complying with the law

You have the right to data portability. This means a right to, under certain conditions, obtain and transfer your personal data in a structured, generally used and machine-readable format to another personal data controller.

You have the right to object to the processing of personal data carried out on the basis of a balance of interests. If you object to such treatment, we will only continue the treatment if there are legitimate reasons for the treatment that outweigh your interests.

If you do not want us to process your personal data for direct marketing, you always have the right to object to such processing. Once we have received your objection, we will cease to process the personal data for such marketing purposes.

Contact the following address in such matters:

Escandidesign
Calle Castaño 37A
29640 Fuengirola
Spain

Phone number: + 34655911921
You can also mail to : info@escandidesign.com